Help Center

Welcome to Tackle GC LLC. To help you better understand our products and services, we have compiled the following frequently asked questions and related terms. If you have any questions during your shopping experience, please feel free to contact us!

1. How can I check my order status?
   You can check your order status by visiting our website and logging into your account. You will find detailed information about all your orders in the “My Orders” section. Additionally, we will notify you via email when your order status changes.
2. How can I modify or cancel my order?
   If you need to modify or cancel your order, please contact us as soon as possible within 24 hours of placing your order. Please note that once an order has entered processing or has been shipped, you will not be able to change or cancel it.
3. What is your refund policy?
   If you are not satisfied with your purchase, you can request a refund within 30 days of receiving the item. Please ensure the item is unused, in its original condition, and includes all tags and packaging. For detailed refund procedures and requirements, please see our refund policy page.
4. How do I return an item?
   To return an item, please first contact our customer service team via email or phone to obtain return authorization information. Then, return the product to the provided return address. Please note that all returned items must be in their original condition. For detailed return procedures, please see our refund policy page.
5. What payment methods do you accept?
   We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, and Discover). You can choose the most convenient payment method during the checkout process.

Thank you for choosing Tackle GC LLC! We look forward to providing you with high-quality products and services, and we hope you enjoy your shopping experience!