Returns or Exchanges

Thank you for choosing Tackle GC LLC (website: tacklegc.com). We are committed to providing you with high-quality fishing gear and an excellent customer experience. If you are not satisfied with your purchase, we offer a flexible refund and return policy. Please read the following terms carefully for information regarding returns and exchanges.

1. Refund Policy
   Return Period: You can request a return within 30 days of receiving your order.
   Product Condition: All returned items must be unused and include original packaging, tags, and all accessories. We cannot accept used products or products without original packaging as returns.
   Order Proof: Please include your order number and proof of purchase with your return.
2. Return Process
   Please follow these steps to return your item:
   Contact Customer Support
   Before requesting a return, please contact our customer support team via email or phone to inform them of the item(s) you wish to return and the reason for the return.
   Email: sarahcampbell@tacklegc.com
   Obtain Return Authorization
   Customer service will review your request and provide return authorization information and the detailed return address.
   Prepare the Return Package
   Package the item(s) to be returned along with your proof of purchase. Please ensure the package is securely sealed to prevent damage during transit.
   Ship the Item
   Ship the package to the provided return address. We recommend using a trackable shipping service and retaining proof of postage to track the return status.
3. Return Address
   Please send the item(s) you wish to return to the following address: 6409 Lincoln Park Rd E San Angelo, TX 76904
4. Processing Time
   Refund Review: Upon receiving the returned item(s), we will conduct a review, which typically takes 3-5 business days. Once the item(s) are confirmed to meet the refund conditions, we will begin processing the refund.
   Refund Method: Refunds will be processed using your original payment method. Please note that the time it takes for the refund to appear in your account varies depending on your payment institution and usually takes 5-10 business days.
5. Exchange Policy
   If you wish to exchange an item, please follow the return process outlined above. After your returned item has been reviewed and confirmed to meet the refund criteria, you can place a new order for the desired item on our website.

Thank you for choosing Tackle GC LLC! We look forward to providing you with a satisfying shopping experience and high-quality fishing gear!